Returns

RETURNS 

Thank you for shopping with Vintage-Redefined.com. Please note, the following return policy is for online orders only.  Please email us for our in-store return policy. We hope you enjoy your purchase but if for some reason it does not work for you, our return policy is listed below.

 

Vintage-Redefined.com Return Policy:

All unworn and unaltered merchandise with tags attached will gladly be accepted for a refund within 7 days of receiving your item. Exchange or for online store credit within 14 days from receiving your item. Shoes must be returned in their original box without damage to the box. Items returned with makeup, deodorant or other stains will not be accepted and will be shipped back to you therefore incurring additional shipping costs.

Items that cannot be returned include: clearance items, antiques/found objects, furniture, plants, food, beauty products, jewelry, belts, and gift cards.

The buyer is responsible for the shipping and handling fees of the returned item. Shipping fees are non-refundable. We suggest sending items back via UPS or Fed Ex along with a tracking number. We are not responsible for items lost in transit. Please send an email to vintage.redefined.decor@gmail.com and include a copy in the box with the returned items. Please allow up to five business days for your return to be processed.

Please send returns to:

Vintage Redefined

471 W. Western Ave.

Muskegon, Mi 49440

Once your return is received, you will then be issued a refund or in-store credit for the cost of the original item based on the windows of the return policy. This does not include shipping costs.

If you choose to return your online item to our Muskegon location, it must be done within 7 days for refund or 14 days for exchange or store credit from the date of purchase and you must have your online receipt. 

Items purchased in-person at Vintage Redefined in Muskegon may not be returned online. 

 

Please contact us if you have any questions at the.everyday.redefined@gmail.com.

Vintage Redefined Muskegon In-Store Return Policy:

Vintage Redefined accepts returns for money back within 7 days of purchase or exchanges or store credit only within 14 days of purchase.  In-store credit will be issued if you are unable to exchange. All items must be unworn and in original condition, having all tags attached. 

All sales final on clearance, antiques/found objects, furniture, plants, food, and beauty products.